• 1034 Army Post Rd, Des Moines, IA 50315
  • Monday-Friday
    8:00 am - 5:00 pm
24/7 Emergency Service

515-282-7086

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A week before Christmas, on Friday, December 16, 2022 I awoke to discover my furnace had decided to stop working. Not quite 3 years prior, my brother had installed a brand new furnace and central air unit. He had since suddenly passed away, so I was left with no warranty and no idea what to do. I started "Googling" Des Moines HVAC, and the first one that came up, DES MOINES HEATING & COOLING, LLC, answered my early morning call. The man on the phone, who I learned to be the owner, and his son, who joined the conversation, were already en route to their 1st of many calls on their fully booked day. Instead of being Grinch like this close to the holidays, both men were helpful, friendly, encouraging, and understood my "technical jargon". Even though Justin, (the son) was set to host Christmas at his home the next day for his 4 month old baby girl, son, the mother of his children, a host of family and friends AND he was smoking the Pork Butt, he said he would make sure I had heat before he headed home that night. AND HE DID!! Justin called multiple times that day to let me know when he might be arriving. Once he got to my home, he was courteous about tracking in dirt, had a wonderful smile, was laughing and joking, was extremely friendly to my 2 yappy small dogs and put all of us at ease. Just like Santa, he went straight to work. showing me what he was doing, explaining the process, and even giving me tips on maintenance I could do in the future. He very quickly found the issue and had it resolved in what seemed like no time. It was like a Christmas miracle!! Instead of price gouging me for a last minute and potentially later in the afternoon call, my bill was quite reasonable. Justin went out of his way to follow up with me later that evening to make sure the furnace was still performing well as well as contacting me twice after that to make sure the weekend went ok. The quality of his work was excellent, however it sure was nice knowing I was not going to have to resort to burning coal if there was anything else went wrong with my furnace. I would HIGHLY recommend DES MOINES HEATING & COOLING, LLC for any and all of your HVAC needs. They are competent, professional, and are the epitome of GOOD WILL. ~ Shelli Manna

Shelli Manna Jan 01, 2023

Licensed Contractor

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Quality Heating & Cooling Services

We provide customers with an industry leading 10-year installation warranty and a two-year service and repair warranty. With most companies, you will get a standard manufacturers warranty on installations and a one-year warranty on service and repair work.

We believe our warranties set us apart from our competitors and show our commitment to quality work and service.

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Air Conditioning & Heating Services Repair & Maintenance

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$20 OFF

Any Repair

Must present coupon at time of repair, cannot be combined with any other offer.

Valid Through 12/31/2021

FREE

Second Opinion

Valid Through 12/31/2021

5% OFF

Cash Discount

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Valid Through 12/31/2021

$25 OFF

Any Repair

Must present coupon at time of repair, cannot be combined with any other offer.

Valid Through 12/31/2020

FREE

Furnace Repair Service Call

Minimum $149 paid repair required.

Valid Through 12/31/2020

$499 OFF

New HVAC System Installation

Qualifying systems only. Call for details.

Valid Through 12/31/2020

$99.00

Maintenance Agreement

New customers, for the first 12 month

Valid Through 12/31/2020

$20.00

Water Heater Inspection

One tune-up per properly functioning unit.

Valid Through 12/31/2020

$45 OFF

Tune Up Special

23-Point Preventative Maintenance & Safety Inspection

Valid Through 12/31/2020

Hours of business hours away! Remember, our technicians are professionally trained in customer service AND technical service. Our Technicians drive up to 95% of the time.

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* Heating & Cooling Service credit card issued with approved credit by Bank. For newly opened accounts, the APR for Purchases is 28.99%.

They installed a new furnace on time and it works and looks great. They did a great clean up afterwards. Will use them again.

Doug Bachmann Dec 29, 2022